CUSTOMER SERVICE: 203-916-1664
Orders ship via our carrier as expediently as possible. You can track your order with the link embedded in the confirmatory email we will send you after we accept your order. Please allow 1 day for processing. Standard shipping is usually 3 to 5 days from date of purchase. Weekends (Saturday and Sunday) do not count as “shipping” days.
RETURNS
In the unlikely situation that you wish to return your goods, we will accept the return sent back to us within 30 days of receipt, past 30 days will be store credit only. We will accept no returns after 90 days from purchase date. All items returned must have been originally purchased from Summit Wine Cellars. It requires items to be returned in their original condition, including tags & packaging for a full refund, otherwise, we will offer you an alternative product of similar value, as a replacement. You will be responsible for the payment of the return postage of the unwanted goods and our original postage costs to you. Refunds on items with which had Free Delivery will be charged the normal delivery costs once goods are returned. We cannot accept the return of opened and/or part used goods. Summit Wine Cellars reserves the right to change the offerings.
Please fill the return section of your invoice and return the item to the address on the invoice. We recommend that all returns are sent by a trackable delivery method for your safety. We will not take responsibility for returned items if it loses them in the post.
COUPON CODES BUNDLING
Coupon codes, Discounts or any other direct offer may not apply to Summit Wine Cellars or the offering of discounted items such as coupon code + free shipping. Summit Wine Cellars reserves the right to change the offerings at any given time. Dual/Double or bundling coupons will not apply as a combined discount, we will offer the best discount available, however bundling is not allowed and we do not honor (conjunctive couponing).
We can offer free shipping on many items within our domain, however, if of a site-wide “free shipping” our cart system may not give the ability to offer deeper discounts.
WE RECORDED ALL RETURNS DELIVERY TO:
Summit Wine Cellars
309 Florida Hill Rd.
Ridgefield, CT 06877
At the bottom of your invoice will be returned and exchange form which you can fill in to inform us of what you would like us to do with your item once it has been returned, please include this when returning your package, if you have lost your invoice. please write a note including your full name, address and telephone number and any information that will help us process your return promptly.
